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FAQ

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This hub covers account-level questions about Amplitude: plans and billing, access and SSO, security and privacy, ingestion limits, and which API to use.

Questions about a specific feature live with that feature. For example, funnel-chart questions are at the bottom of the Funnel Analysis page. Use search to go directly to an answer.
Billing and plans
Plus and Growth differences, the Startup Scholarship, renewals, and overage behavior.
Access and SSO
Login errors, SAML certificate issues, and Google Workspace SSO troubleshooting.
Limits and quotas
Event volume limits, instrumentation maximums, chart limits, and CSV export caps.
Security and privacy
SOC 2, GDPR, the Customer Trust Portal, and the bug bounty program.
Which API should I use
Choosing between HTTP V2, Batch Event Upload, SDKs, and source integrations.

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